Client Pathways reports

The Victorian Government announced the Client Pathways initiative in the 2023-24 Budget in response to feedback that the social services sector would value greater public sharing of data.

Client Pathways reports present data insights on the use of government services by people who are at risk of or experiencing social disadvantage. They seek to:

  • inform policy and program design, particularly Partnership Addressing Disadvantage (PAD) and Early Intervention Investment Framework (EIIF) initiatives
  • allow the social services sector to draw linkages between their own work and specific service systems to identify service needs and gaps
  • improve the quantification of avoided costs of potential early intervention initiatives.

Each Client Pathways report uses linked administrative data on government-funded services (e.g. across health, justice and homelessness services). This enables analysis of how individuals use government services across different service types and over time. Government service interactions are highly individual, however analysis of the data can highlight themes across cohorts, and these insights can be used to support the design and delivery of early intervention initiatives.

The Department of Treasury and Finance will work with relevant departments to analyse linked data across Government services for inclusion in Client Pathways reports. Client Pathways reports will be released periodically and published below.

If you have any questions or suggestions for focus areas or cohorts for future Client Pathways reports, please contact earlyintervention@dtf.vic.gov.au.

Released reports

People leaving prison, their experiences of homelessness and reoffending (August 2024)

This report focuses on people leaving prison, and their experiences of homelessness and reoffending. The analysis within this report was first conducted to inform the Arc PAD, which in partnership with Social Ventures Australia and Vacro, provides specialised case management and housing support to people leaving prison, to help reduce reoffending and homelessness.

Client Pathways - People leaving prison: their experiences of homelessness and reoffending
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Client Pathways - People leaving prison: their experiences of homelessness and reoffending
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Updated